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Privacy
This page sets out what happens to what you send us, read from the code that runs the site and its quote form. Your answers and photos reach us as one email, and the server holds three small records that delete themselves: a send counter, a phone-number check and a 90-day log with no name, phone or email in it.
What the quote form sends
Pressing Send passes your answers to our server, which writes them into one email to the business inbox. That email holds:
- the forms of carbide you ticked, and any exotic metals you named;
- the weight and unit, and the container count if you gave one;
- ship or pickup, with your city, state and ZIP;
- your name, company, phone, email and notes;
- whether you chose Call me or Email me;
- how many photos are attached, the page you sent it from, and the time.
Up to six photos ride in the same email as attachments. Before upload, your browser redraws each one at no more than 1600 pixels on its long side and saves it as a fresh JPEG, so the copy we receive leaves behind the original file's camera details, such as a GPS location.
When you give an email address, our reply goes straight back to it. Two spam checks travel with the form, a hidden box that only robots fill in and the time spent on the form, and neither is stored; a form filled in under two and a half seconds is treated as a robot and not delivered.
What the server keeps, and for how long
Besides the email, the server writes three short records, and each one deletes itself when its time is up.
| Record | What it holds | Kept for |
|---|---|---|
| Send counter | A count of forms sent from your IP address in the current hour, stored under that address. It caps sends at 10 an hour. | Up to two hours |
| Double-send check | The digits of the phone number you typed, so a second press of Send with the same number delivers one email, not two. | 10 minutes |
| Request log | The forms chosen, the weight, ship or pickup, the state, the photo count, the page and the time. There is no name, phone, email, company, city, ZIP, notes, alloy names or photos in it. | 90 days |
Past 10 sends in an hour, the form still shows a thank-you note, but nothing more is delivered. If you need to send more than that, or a second request with the same phone number inside 10 minutes, call us or email the details instead.
Phone calls and email
A call to the number at the top of this page goes through a phone provider, which rings the business's phones. The line takes calls only.
Mail you send to help@carbidebuyerus.com is forwarded to the business's inbox, which is kept by an email provider.
No analytics or advertising tags
These pages carry no analytics scripts, no advertising or remarketing tags and no social media pixels, and they set no cookies of their own. Every font, image and script loads from this site, never from another company's servers.
Three small scripts of the site's own run here: the menu button, the weight check on the density page and the quote form. Links to outside sources, such as statutes and government reports, open in a new tab, and those sites keep their own privacy rules.
The pages and the form do pass through the servers of the company that hosts this site, as every website's traffic passes through its host.
The notice under the Send button
The form prints two sentences under its Send button, repeated here word for word. The first is the consent itself: By sending this you agree that Carbide Buyer US may call or email you about this quote.
The second sets the limit on use: Your details and photos are used to answer this request and for nothing else.
Questions about this page
Ask about anything on this page, or about a request you sent, by email at help@carbidebuyerus.com or by calling us. When the page changes, the new version replaces this one at the same address.